Privacy Policy
Effective January 1, 2026
Northline Titusville Concrete Coatings, titusvilleepoxyflooringandconcretepolishing.com, contact@titusvilleepoxyflooringandconcretepolishing.com
Who this policy covers
This policy explains how Northline Titusville Concrete Coatings handles the information you share with us through this website. We're a flooring contractor in Titusville, FL, and we work on concrete floors, coatings and resurfacing for homes and businesses in Titusville and the cities around it.
It applies to everything on this site, from the home page to our service and city pages. If you want to know more about who we are before you reach out, our About page covers that.
What information we collect
When you fill out our contact form, we collect what you type into it. That's usually your name, phone number, email address, the city where the job is, and a description of the floor or project you have in mind.
When you call us at (321) 335-1578 or email us, we keep the details you give us so we can follow up and set up an estimate.
When you browse the site, we and the services we use may collect basic technical information automatically. This can include your browser type, device type, the pages you visit, how long you stay, the site that sent you here and a general location based on your IP address.
We don't ask for payment card numbers, Social Security numbers or other sensitive financial information through this website.
How our contact form works
Our contact form is hosted by a third-party form service, so what you submit passes through that provider before it reaches us. That provider handles your submission under its own privacy terms, and we use it only to receive your request.
If you'd rather not use the form, you can call us instead, and we'll take the same details over the phone.
Cookies and analytics
Cookies are small files your browser stores so a site can remember things between visits. This site may use cookies and similar tools to keep pages working properly and to measure how visitors use the site.
We may use analytics services to see which pages people read and where they came from, because that tells us what homeowners are looking for and which pages need work. These services may set their own cookies and collect information under their own privacy policies.
You can block or delete cookies in your browser settings. The site will still work for reading pages and contacting us, though some features may not behave the same way.
How we use your information
We use the information you send us to answer your questions, schedule and give estimates, plan and carry out the work, and keep in touch with you about your job.
We use browsing information to understand how the site is used and to make it clearer and easier to navigate.
We don't sell your personal information, and we don't rent or trade it to other businesses for their marketing.
When we share information
We share information only when we need to. That includes service providers that help us run the website, receive form submissions, measure traffic or manage our business records, and they're expected to use it only for the service they provide to us.
We may also share information if the law requires it, to respond to a valid legal request, or to protect our rights, our crew or our customers.
How long we keep it
We keep contact details and job information for as long as we need them to respond to you, complete your project, stand behind our work and keep ordinary business and tax records.
If you reached out but we never did a job for you, we keep your details only as long as they're useful for following up, and then we delete them. Analytics data is kept according to the settings of the service that collects it.
How we protect it
We take reasonable steps to keep your information safe, such as limiting who on our team can see it and using reputable service providers.
No website or online service is completely secure, so we can't promise that information sent over the internet will never be intercepted or accessed without permission.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. We'll do what we reasonably can, though we may need to keep some records when the law or our business obligations require it.
If you no longer want to hear from us, tell us and we'll stop contacting you. Depending on where you live, state law may give you additional rights over your personal information, and we'll honor those requests as the law requires.
We may ask you to confirm who you are before we act on a request, so we don't hand your information to someone else.
Children's privacy
This website is meant for adults arranging work on their homes and businesses. We don't knowingly collect personal information from children under 13, and if we learn we have, we'll delete it.
Links to other sites
Some links on this site lead to websites we don't run. Those sites have their own privacy practices, and this policy doesn't cover them.
Changes to this policy
We may update this policy when our practices or the tools we use change. The current version will always be on this page, and continuing to use the site after a change means the updated policy applies.
Questions or privacy concerns
If you have a question about your information or want to make a request, call us at (321) 335-1578 or reach us through our Contact page. Tell us what you need, and we'll get back to you and work it out.